This Return & Cancellation Policy outlines the terms and conditions regarding cancellations and returns for services booked through Phonix Wings Fly. By making a booking, you agree to comply with this policy.
You may cancel your booking by contacting us directly at [Insert Contact Information]. The following terms apply:
Special conditions may apply to certain packages or promotions, and these will be specified at the time of booking.
If you need to make changes to your booking, such as modifying dates or details, please contact us as soon as possible. Changes are subject to availability and may incur additional fees.
Since our services are intangible and provided on a specific date or within a set period, we do not offer returns. All bookings are final and non-refundable except as outlined in the cancellation policy.
Refunds, if applicable, will be processed to the original method of payment within [Insert Time Frame] days of cancellation or service completion. Please allow additional time for your bank or payment provider to process the refund.
In the event of exceptional circumstances, such as natural disasters or significant travel disruptions, we may offer a credit towards a future booking or a partial refund at our discretion. Please contact us to discuss any exceptional circumstances affecting your booking.
If you have any questions or need assistance regarding cancellations or returns, please contact us at:
Phonix Wings Fly | Tours and Travels