Welcome to Phonix Wings Fly. This Booking Policy outlines the terms and conditions for booking tours and travel services through our website phonixwingsfly.com (the "Site"). By making a booking, you agree to comply with and be bound by this policy.
To make a booking, follow these steps:
A booking is considered confirmed only after you receive a booking confirmation email from us. This email will include details of your booking, including the tour package, dates, and payment receipt.
Deposit: A deposit may be required at the time of booking. The amount will be specified during the booking process.
Full Payment: Full payment must be completed before the departure date. Failure to do so may result in cancellation of your booking.
If you need to make changes to your booking, such as altering travel dates or details, please contact us as soon as possible. Changes are subject to availability and may incur additional fees. We will inform you of any changes in price or availability.
Cancellation by You: If you need to cancel your booking, please refer to our Cancellation Policy for details on applicable fees and refund conditions.
Cancellation by Us: In the unlikely event that we need to cancel your booking due to unforeseen circumstances, we will offer you a full refund or alternative options.
It is your responsibility to ensure you have all required travel documents, such as passports, visas, and permits, necessary for the tour. We are not responsible for any issues arising from incomplete or incorrect travel documentation.
Any special requests, such as dietary requirements or room preferences, should be communicated at the time of booking. While we will make every effort to accommodate your requests, we cannot guarantee that all requests will be fulfilled.
If you have any questions or need assistance with your booking, please contact us at:
Phonix Wings Fly
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: [Insert Physical Address]
Phonix Wings Fly was born out of a dream to make global travel accessible, enjoyable, and seamless for everyone.
With years of experience in the travel industry, our founders envisioned a company that not only provides comprehensive travel solutions but also creates personalized experiences tailored to each traveler’s unique needs and desires.
Today, Phonix Wings Fly stands as a testament to that vision, dedicated to turning your travel dreams into reality.
